Conditions of Sale

  • Wicks Estate Wines are authorised to sell Liquor under The South Australian Liquor Licensing Act 1997. In Australia, customers must be over 18 years of age & proof of age may be required.
  • You must be 18 years of age or older to purchase wine, and this service is only available for delivery in Australia.
  • Your delivery address must be a street address where delivery can be made between the hours of 8am and 9pm. Our licence states that deliveries are not permitted outside of these times.

Gift Cards

  • Our gift cards allow you to purchase gift cards online of pre-defined values.
  • Gift cards are valid for three years from date of purchase.
  • Gift cards can be used towards the purchase of any product/s available through our online store.  
  • Sales pricing and discount codes cannot be applied to purchasing gift cards, however these discounts will apply to any orders made using a gift card.
  • If you would like a bulk order or custom value for your gift card, please contact us.  
  • If the gift card is lost, please contact us. 

Wine Club

  • Our Wine Club allows you to sign up for and purchase regular deliveries of wine from Wicks Estate Wines. Wine Club inclusions are outlined in each Wine Club offering.
  • You must be 18 years of age or older to purchase wine, and this service is only available for delivery in Australia.
  • You can view details of your upcoming shipments in your Customer Portal, available when you log into your account, or accessible via the link in the Wine Club emails sent to you following sign up.
  • Should you wish to cancel your Wine Club membership, please contact us before payment for your next order is due.

The Wicks Clique

  • The Wicks Clique allows our member to earn points that can be redeemed for rewards online.
  • Reward points for online purchases are accrued for all online wine sales, including sales made through guest or express checkout.
  • Registering for a Wicks website account will subscribe you to receive email notifications and updates. You can unsubscribe from these updates at anytime using the Unsubscribe link in the footer of our emails.
  • You must be logged in with your Wicks Estate Wines website customer account to earn additional action points (such as complete customer account, Follow on Instagram etc) and redeem rewards, such as discount coupons and free shipping options.
  • To earn birthday reward points, members must have completed their profile, including their birth date, a minimum of one month prior to their birthday.
  • Wicks Estate Wines reserves the right to modify the rewards program or cancel coupons at any time.
  • Reward coupons can be used to redeem discounts on online wine purchases, at recommended retail price.
  • Coupons cannot be applied to already discounted wine products or packs.
  • Coupons cannot be applied to event tickets, gift cards or Wine Club subscriptions.
  • Coupons can only be redeemed once.
  • Only one discount coupon can be redeemed per order.
  • If you redeem your coupon online for a purchase less than the full value of the coupon, the balance of the coupon is not redeemable on another purchase.
  • If you return any of the items purchased with a coupon, the coupon discount or value may be subtracted from the return credit.
  • Unused points will expire after 12 months if no points have been earned or redeemed.
  • If you have any questions regarding your Wicks Clique reward account or coupons, please contact us.

Refund Policy

  • If you receive a wine that has been damaged in the delivery process or is faulty we will replace it. 
  • If you are not 100% satisfied with your wine purchase for any reason, please contact us immediately.